11.00 am – 11.30 am: AI and your customers: Are humans replaceable?

DETAILS

About

AI is all over the news and is being implemented in more ways than it ever has before, but what are the implications for your business? Do you want your customers talking to artificial intelligence or human advisors? Are you ready to take the leap forward that AI offers?

Join industry expert, Martin Brown (CCO of FM Outsource) for the ‘AI and your customers’ seminar live at the Midlands Business Expo. During this FREE session, Martin will pose and answer the following questions:

  • Is AI replacing humans in customer service?
  • How can using AI enhance your business?
  • Is AI dangerous?
  • How can you implement AI in a way that will help both your customers and your bottom line?

Martin Brown, Chief Commercial Officer at FM Outsource

Martin is a founding shareholder at FM Outsource and his main passion is around the changing face of customer service. 

The son of a miner and a self-confessed nerd with a strong background in IT and finance, he has seen how change can come quickly and sees customer service requirements as radically changing in the here and now.   

Where

Delta by Marriott Nottingham Belfry

Delta by Marriott Nottingham Belfry, Mellors Way
Nottingham
NG8 6PY

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When

Thursday 6th July 2023

11:00 am - 11:30 am

SPEAKERS

  • Martin Brown

    Martin Brown

    Chief Commercial Officer at FM Outsource

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11.00 am – 11.30 am: AI and your customers: Are humans replaceable?
Thursday 6th July 2023

Bookings are closed for this event.